How much does managed IT cost in Melbourne?
Typical pricing models, per-user ranges, and what drives the quote up or down for Melbourne small businesses.
How providers price managed IT
Most Melbourne MSPs charge per user or per device per month, sometimes with a small base platform fee. Quotes often bundle help desk, remote monitoring, patching, and Microsoft 365 administration. Project work — migrations, new sites, firewall replacements — is usually quoted separately.
Ballpark ranges for small business
For roughly 10–30 staff on Microsoft 365, many businesses see roughly $80–$180 per user per month depending on security depth, onsite visits, and after-hours coverage. Lower quotes may exclude security tooling, backup testing, or onsite — compare scope, not just the headline number.
What increases cost
Multiple offices, regulated data, 24/7 support, advanced EDR, compliance reporting, and legacy servers all add margin. Under-licensed Microsoft 365, poor documentation, or a prior breach cleanup also inflate onboarding. A structured discovery avoids surprise uplift after you sign.
Getting a fair comparison
Request the same inclusions from each vendor: response SLA, backup restore tests, MFA enforcement, and patch cadence. MrTech publishes free stack checks so you can see DNS, email authentication and basic security posture before you commit to a new partner.
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